nancy craft
skills
TECHNICAL
- Determine network, hardware and software needs.
- Diagnose and solve problems on individual computers.
- Connect networks and peripherals, install RAM and internal components.
- Create archiving structure for client work, from server to back up on DVD or tape.
- Create and maintain databases for font and image libraries.
- Train staff in production standards, software and operating system usage.
- Perform hands-on and remote IT help desk duties.
- Determine the most efficient way for a particular software to provide solutions for each client project.
- Install system and other software, diagnose and correct problems on Mac computers.
- Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Generate or adapt equipment and technology to serve user needs.
- Identify measures of system performance and the required actions to improve or correct it.
- Perform routine maintenance and determine when and what kind of maintenance is needed.
Note: These skills are with Macintosh computers, however, I have installed software and connected peripherals on PCs.
SOFTWARE
(Certified Apple Mac OSX Support Professional 10.5)
Advanced
| Adobe CS4 InDesign | Adobe CS4 Photoshop | Adobe CS4 Illustrator |
| Adobe CS4 Acrobat | QuarkXpress | FileMaker Pro |
| Microsoft Word | Microsoft Excel | Microsoft Powerpoint |
| Quickcuts | Pagemaker | Font Agent Pro |
Intermediate
| Adobe CS4 Dreamweaver | CSS | HTML |
| Adobe CS4 Flash | ActionScript | JavaScript / jQuery |
Note: These skills were acquired on the Macintosh, however, I am also proficient on the PC.